Our model of behaviour should not be based solely on getting results (financial), but on relationships which are:

• Honest, as a source of ethics,
• Rigorous, as a source of trustworthyness, and
• Professional, as a guide to best practices.

ASSOCIATED POSITIVE ATTITUDES AND BEHAVIOUR

• Being responsible for your own work.
• Recognising mistakes you have made and responding without rancour, but with a speedy solution.
• Showing patience and a predisposition to listen to your client. Put aside your prejudices and center yourself on the objectives.

• Taking on and respect compromises which you can really handle.
• Being constant.
• Respecting the word and deed of your colleagues, collaborators, superiors, and anyone with whom you have a professional relationship (clients, suppliers, etc…)
• Accepting constructive criticism.

ASSOCIATED NEGATIVE ATTITUDES AND BEHAVIOUR

• Being over-individual or seeking only to satisfy your own objectives.
• Making destructive criticism by making personal attacks.
• Belittling your colleague, collaborator, superior or anyone with whom you have a professional relationship and who should be treated with respect.
• Being economical with the truth in order to achieve something.
• Believing yourself to be “king pin” and acting thus.
• Systematically taking advantage of the generosity of your colleagues, collaborators, etc…(“sponging”).